Transformational leadership and employee’s career satisfaction: Role of psychological empowerment, organisational commitment, and emotional exhaustion

Main Article Content

Syed Ali Raza
Sara Qamar Yousufi

Abstract

Transformational leadership is essential for employees’ empowerment as it significantly enhances leadership qualities and increases employees’ satisfaction. Accordingly, the lack of comprehensive exploration and understanding has motivated us to examine the relationship between transformational leadership, psychological empowerment, organisational commitment, career satisfaction, and the moderating role of emotional exhaustion. The objectives of this study are (1) to study the relationship between transformational leadership, psychological empowerment, organisational commitment, and career satisfaction of employees, (2) to evaluate the mediating role of psychological empowerment and organisational commitment in relationship between transformational leadership and career satisfaction, and (3) to evaluate moderating role of emotional exhaustion on relationship between transformational leadership, psychological empowerment, and organisational commitment. Data was collected via cross-sectional structured questionnaires by 513 bank employees. Results indicate that transformational leadership significantly relates to empowerment and organisational commitment of employees but is insignificantly associated with career satisfaction. Moreover, transformational leadership significantly influences employees’ career satisfaction through the mediation of empowerment and commitment. Moderation analyses revealed that higher emotional exhaustion weakens employees’ empowerment and transformational leadership, which further weakens the direct relationship between transformational leadership and psychological empowerment and association between transformational leadership and commitment. This research can assist managers in developing retention strategies for employees to enhance psychological empowerment, organisational commitment, and career satisfaction of employees. 

Article Details

How to Cite
Transformational leadership and employee’s career satisfaction: Role of psychological empowerment, organisational commitment, and emotional exhaustion. (2023). Asian Academy of Management Journal, 28(2), 207–238. https://doi.org/10.21315/aamj2023.28.2.8
Section
Original Articles

References

Abdullah, N. M. (2020). Family entrepreneurship and banking support in Kuwait: Conventional vs Islamic banks. Journal of Family Business Management, 11(3), 313–331. https://doi.org/10.1108/JFBM-06-2020-0049

Agrawal, S., & Srivastava, S. (2018). Organizational commitment and career satisfaction among women employees. Indian Journal of Industrial Relations, 54(1), 132–145. https://www.jstor.org/stable/26536518

Aguinis, H., Edwards, J. R., & Bradley, K. J. (2017). Improving our understanding of moderation and mediation in strategic management research. Organizational Research Methods, 20(4), 665–685. https://doi.org/10.1177/1094428115627498

Ahmed, N. O. A. (2019). Career commitment: The role of self-efficacy, career satisfaction and organizational commitment. World Journal of Entrepreneurship, Management and Sustainable Development. https://doi.org/10.1108/WJEMSD-06-2017-0038

Ahmed, M., Zehou, S., Raza, S. A., Qureshi, M. A., & Yousufi, S. Q. (2020). Impact of CSR and environmental triggers on employee green behavior: The mediating effect of employee well‐being. Corporate Social Responsibility and Environmental Management, 27(5), 2225–2239. https://doi.org/10.1002/csr.1960

Albion, M. J., & Gagliardi, R. E. (2007). A study of transformational leadership, organizational change and job satisfaction. Proceedings of the 7th Industrial & Organisational Psychology Conference and 1st Asia Pacific Congress on Work and Organisational Psychology: Better Work, Better Organisations, Better World, 1–5. https://research.usq.edu.au/download/e010bbdf5d9758c79a20d3990c92382d3ef5fcd67d75ea674cda6aaff0dc0a7b/90557/Albion_Gagliardi.pdf

Ali, M., Raza, S. A., Puah, C. H., & Mubarik, M. S. (2022). Customer acceptance toward Islamic personal financing in Pakistan. Journal of Financial Services Marketing, 1–15. https://doi.org/10.1057/s41264-022-00149-w

Allozi, A., Alshurideh, M., AlHamad, A., & Al Kurdi, B. (2022). Impact of transformational leadership on the job satisfaction with the moderating role of organizational commitment: Case of UAE and Jordan manufacturing companies. Academy of Strategic Management Journal, 21, 1–13.

Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. https://psycnet.apa.org/doi/10.1037/0033-2909.103.3.411

Arathy, C., & Biju, A. V. (2021). Are bank employees psychologically and structurally empowered? An assessment from the Indian banking sector. Employee Responsibilities and Rights Journal, 34, 463–485. https://doi.org/10.1007/ s10672-021-09393-z

Arshad, A., Sun, P. Y., & Desmarais, F. (2021). Abusive supervision and employee empowerment: The moderating role of resilience and workplace friendship. Journal of Leadership & Organizational Studies, 28(4), 479–494. https://doi.org/10.1177/15480518211005449

Asghar, S., & Oino, I. (2018). Leadership styles and job satisfaction. Market Forces, 13(1), 1–13.

Atik, S., & Celik, O. T. (2020). An investigation of the relationship between school principals’ empowering leadership style and teachers’ job satisfaction: The role of trust and psychological empowerment. International Online Journal of Educational Sciences, 12(3),177–193. https://doi.org/10.15345/iojes.2020.03.014

Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15(6), 801–823. https://doi.org/10.1016/j.leaqua.2004.09.003

Bashir, M. S., Haider, S., Asadullah, M. A., Ahmed, M., & Sajjad, M. (2020). Moderated mediation between transformational leadership and organizational commitment: The role of procedural justice and career growth opportunities. SAGE Open, 10(2), 1–19. https://doi.org/10.1177/2158244020933336

Bandura, A. (1977). Social learning theory. Prentice Hall.

Bandura, A. (1986). Social foundation of thought and action. Prentice Hall.

Bakr, M. B., & Alfayez, A. (2021). Transformational leadership and the psychological empowerment of female leaders in Saudi higher education: An empirical study. Higher Education Research & Development, 41(2), 1–16. https://doi.org/10.1080/07294360.2021.1969538

Bass, B. M., & Avolio, B. J. (1997). Full range leadership development: Manual for the multifactor leadership questionnaire. Mind Garden.

Bechwati, N. N., & Baalbaki, I. (2011). The power of one in mindful consumer behavior. In

R. Ahluwalia, T. L. Chartrand, & R. K. Ratner (Eds.), North America advances in consumer research (vol. 39, pp. 752–753). Association for Consumer Research.

Bose, S., Patnaik, B., & Mohanty, S. (2021). The mediating role of psychological empowerment in the relationship between transformational leadership and organizational identification of employees. The Journal of Applied Behavioral Science, 57(4), 490–510. https://doi.org/10.1177/0021886320920951

Boukamcha, F. (2022). A comparative study of organizational commitment process in the private and public sectors. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-07-2021-2866

Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117–134. https://doi.org/10.1016/j. obhdp.2005.03.002

Bushra, F., Ahmad, U., & Naveed, A. (2011). Effect of transformational leadership on employees’ job satisfaction and organizational commitment in banking sector of Lahore (Pakistan). International Journal of Business and Social Science, 2(18), 261–267. https://ijbssnet.com/journals/Vol_2_No_18_October_2011/31.pdf

Carmines, E. G., & Zeller, R. A. (1979). Reliability and validity assessment (vol. 17). SAGE Publications.

Chairurrizqie, E., Haryono, S., & Nuryakin, N. (2021). Evaluating the mediation role of job satisfaction on the effect of organizational justice and transformational leadership on organizational commitment. Manajemen Bisnis, 11(2), 125–140. https://doi.org/10.22219/mb.v11i2.19420

Chanda, U., & Goyal, P. (2020). A Bayesian network model on the interlinkage between socially responsible HRM, employee satisfaction, employee commitment and organizational performance. Journal of Management Analytics, 7(1), 105–138. https://doi.org/10.1080/23270012.2019.1650670

Charokopaki, K. A. (2019). Working on stories to enhance career decision-making self- efficacy. International Journal of Psychological Studies, 11(3), 63–82. https://doi.org/10.5539/ijps.v11n3p63

Chaubey, A., Sahoo, C. K., & Khatri, N. (2019). Relationship of transformational leadership with employee creativity and organizational innovation: A study of mediating and moderating influences. Journal of Strategy and Management, 12(1), 61–82. https://doi.org/10.1108/JSMA-07-2018-0075

Chen, H., & Eyoun, K. (2021). Do mindfulness and perceived organizational support work? Fear of COVID-19 on restaurant frontline employees’ job insecurity and emotional exhaustion. International Journal of Hospitality Management, 94, 102850. https://doi.org/10.1016/j.ijhm.2020.102850

Cho, Y., Shin, M., Billing, T. K., & Bhagat, R. S. (2019). Transformational leadership, transactional leadership, and affective organizational commitment: A closer look at their relationships in two distinct national contexts. Asian Business & Management, 18(3), 187–210. https://doi.org/10.1057/s41291-019-00059-1

Cohen, J. (1988). Stafisfical power analysis for the behavioural sciences (2nd ed.). Hillside.

Conger, J. A. (1989). Leadership: The art of empowering others. Academy of Management Perspectives, 3(1), 17–24. https://doi.org/10.5465/ame.1989.4277145

Dappa, K., Bhatti, F., & Aljarah, A. (2019). A study on the effect of transformational leadership on job satisfaction: The role of gender, perceived organizational politics and perceived organizational commitment. Management Science Letters, 9(6), 823–834. https://doi.org/10.5267/j.msl.2019.3.006

Davis, R. S., & Stazyk, E. C. (2022). Ambiguity, appraisal, and affect: Examining the connections between goal perceptions, emotional labour, and exhaustion. Public Management Review, 24(10), 1499–1520. https://doi.org/10.1080/14719037.2021.1909348

Davis, R. S., Stazyk, E. C., Kline, E. D., & Green, A. C. (2022). Experience, emotion, and exhaustion: How unionization influences emotional labor. Review of Public Personnel Administration. https://doi.org/10.1177/0734371X211068171

Delegach, M., Kark, R., Katz-Navon, T., & Van Dijk, D. (2017). A focus on commitment: The roles of transformational and transactional leadership and self-regulatory focus in fostering organizational and safety commitment. European Journal of Work and Organizational Psychology, 26(5), 724–740. https://doi.org/10.1080/1 359432X.2017.1345884

Deressa, B., Adugna, K., Bezane, B., Jabessa, M., Wayessa, G., Kebede, A., Tefera, G., & Demissie, Y. (2022). The relationship between organizational commitment and organizational justice among health care workers in Ethiopian Jimma Zone Public Health Facilities. Journal of Healthcare Leadership, 14, 5–16. https://doi. org/10.2147/jhl.s345528

Donkor, F., Appienti, W. A., & Achiaah, E. (2022). The impact of transformational leadership style on employee turnover intention in state-owned enterprises in Ghana. The mediating role of organisational commitment. Public Organization Review, 22(1), 1–17. https://doi.org/10.1007/s11115-021-00509-5

Dust, S. B., Resick, C. J., Margolis, J. A., Mawritz, M. B., & Greenbaum, R. L. (2018). Ethical leadership and employee success: Examining the roles of psychological empowerment and emotional exhaustion. The Leadership Quarterly, 29(5), 570–583. https://doi.org/10.1016/j.leaqua.2018.02.002

Eylon, D., & Bamberger, P. (2000). Empowerment cognitions and empowerment acts: Recognizing the importance of gender. Group & Organization Management, 25(4), 354–372. https://doi.org/10.1177/1059601100254003

Ferreira, A. I., & Martinez, L. F. (2012). Presenteeism and burnout among teachers in public and private Portuguese elementary schools. The International Journal of Human Resource Management, 23(20), 4380–4390. https://doi.org/10.1080/09585192.2012.667435

Fong, K. H., & Snape, E. (2015). Empowering leadership, psychological empowerment and employee Outcomes: Testing a multi‐level mediating model. British Journal of Management, 26(1), 126–138. https://doi.org/10.1111/1467-8551.12048

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104

Greenhaus, J. H., Parasuraman, S., & Wormley, W. M. (1990). Effects of race on organizational experiences, job performance evaluations, and career outcomes. Academy of Management Journal, 33, 64–86. https://doi.org/10.2307/256352

Gyensare, M. A., Anku-Tsede, O., Sanda, M. A., & Okpoti, C. A. (2016). Transformational leadership and employee turnover intention: The mediating role of affective commitment. World Journal of Entrepreneurship, Management and Sustainable Development, 12(3), 243–266. https://doi.org/10.1108/WJEMSD-02-2016-0008

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/ MTP1069-6679190202

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

Ilyas, S., Abid, G., Ashfaq, F., Ali, M., & Ali, W. (2021). Status quos are made to be broken: The roles of transformational leadership, job satisfaction, psychological empowerment, and voice behavior. SAGE Open, 11(2), 1–14. https://doi. org/10.1177/21582440211006734

Jabbar, M. N., Mahmood, W., & Qambar, G. (2020). Mediating role of organizational commitment and work environment on the relationship between transformational leadership and job satisfaction. Journal of Talent Development and Excellence, 12(2), 3974–3988.

Jafri, S. M. I. (2022). Analysing the challenges for employee performance improvement: The case of commercial banks in Pakistan. Unpublished doctoral dissertation, University of Wales Trinity Saint David. https://repository.uwtsd.ac.uk/id/ eprint/1888/

Joo, B. K., & Lim, T. (2013). Transformational leadership and career satisfaction: The mediating role of intention. Leadership & Organization Development Journal, 20(3), 316–326. https://doi.org/10.1177/1548051813484359

Joo, B.-K., & Nam, K. (2019). The effects of transformational leadership, learning goal orientation, and psychological empowerment on career satisfaction. New Horizons in Adult Education and Human Resource Development, 31(3), 47–64. https://doi. org/10.1002/nha3.20247

Joo, B. K., Park, S., & Oh, J. R. (2013). The effects of learning goal orientation, developmental needs awareness and self-directed learning on career satisfaction in the Korean public sector. Human Resource Development International, 16(3), 313–329. https://doi.org/10.1080/13678868.2013.782993

Joo, B. K. B., & Park, S. (2010). Career satisfaction, organizational commitment, and turnover intention: The effects of goal orientation, organizational learning culture and developmental feedback. Leadership & Oragnizational Development Journal, 31(6), 482–500. https://doi.org/10.1108/01437731011069999

Joo, B. K. B., & Ready, K. J. (2012). Career satisfaction: The influences of proactive personality, performance goal orientation, organizational learning culture, and leader-member exchange quality. Career Development International, 17(3), 276–295. https://doi.org/10.1108/13620431211241090

Keskes, I., Sallan, J. M., Simo, P., & Fernandez, V. (2018). Transformational leadership and organizational commitment: Mediating role of leader-member exchange. Journal of Management Development, 37(3), 271–284. https://doi.org/10.1108/JMD-04-2017-0132

Khaskheli, A., Jiang, Y., Raza, S. A., Qureshi, M. A., Khan, K. A., & Salam, J. (2020). Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction. Corporate Social Responsibility and Environmental Management, 27(6), 2941–2955. https://doi. org/10.1002/csr.2013

Kim, M., & Beehr, T. A. (2021). The power of empowering leadership: Allowing and encouraging followers to take charge of their own jobs. The International Journal of Human Resource Management, 32(9), 1865–1898. https://doi.org/10.1080/09 585192.2019.1657166

Koo, B., Yu, J., Chua, B. L., Lee, S., & Han, H. (2020). Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry. Journal of Quality Assurance in Hospitality & Tourism, 21(4), 371–401. https://doi.org/10.1080/1 528008X.2019.1663572

Kumpikaitė-Valiūnienė, V., Duobienė, J., Liubinienė, V., Kasperiūnienė, J., & Tandzegolskienė, I. (2021). Impact of institutional support on educators’ subjective well-being during the transition to virtual work due to COVID-19 lockdown. Journal of Management & Organization, 27(6), 1150–1168. http:// doi.org/10.1017/jmo.2021.60

Kundu, S. C., Kumar, S., & Gahlawat, N. (2019). Empowering leadership and job performance: Mediating role of psychological empowerment. Management Research Review, 42(5), 605–624. https://doi.org/10.1108/MRR-04-2018-0183

Lambert, E. G., Hogan, N. L., & Griffin, M. L. (2007). The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. Journal of Criminal Justice, 35(6), 644–656. https:// doi.org/10.1016/j.jcrimjus.2007.09.001

Lan, X. M., & Chong, W. Y. (2015). The mediating role of psychological empowerment between transformational leadership and employee work attitudes. Procedia- Social and Behavioral Sciences, 172, 184–191. https://doi.org/10.1016/j. sbspro.2015.01.353

Lazarides, R., & Warner, L. M. (2020). Teacher self-efficacy. In G. W. Noblit (Ed.), Oxford research encyclopedia of education. Oxford Press.

Lee, Y. H., Hsiao, C., Chan, H. Y., & Lee, I. C. (2019). Explorations of employee- based brand equity in the banking industry from a perceived-leadership perspective. International Journal of Bank Marketing, 38(2), 425–455. https:// doi.org/10.1108/IJBM-05-2019-0166

Leiter, M. P., & Maslach, C. (2005). Banishing burnout: Six strategies for improving your relationship with work. John Wiley & Sons.

Lizote, S. A., Verdinelli, M. A., & do Nascimento, S. (2017). Organizational commitment and job satisfaction: A study with municipal civil servants. Brazilian Journal of Public Administration, 51(6), 947–967. https://doi.org/10.1590/0034-7612156382

Maden-Eyiusta, C., & Alten, O. (2021). Expansion-oriented job crafting and employee performance: A self-empowerment perspective. European Management Journal, 41(1), 79–89. https://doi.org/10.1016/j.emj.2021.10.012

Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99–113. https://doi.org/10.1002/job.4030020205

Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538–551. https://doi.org/10.1037/0021- 9010.78.4.538

Moin, M. F., Omar, M. K., Wei, F., Rasheed, M. I., & Hameed, Z. (2021). Green HRM and psychological safety: How transformational leadership drives follower’s job satisfaction. Current Issues in Tourism, 24(16), 2269–2277. https://doi.org/10.10 80/13683500.2020.1829569

Moreno, A., Díez, F., & Ferreira, L. (2022). Business leadership from a gender perspective and its impact on the work environment and employee’s well-being in companies in the Basque country. International Journal of Environmental Research and Public Health, 19(1), 30. https://doi.org/10.3390/ijerph19010030

Mufti, M., Xiaobao, P., Shah, S. J., Sarwar, A., & Zhenqing, Y. (2020). Influence of leadership style on job satisfaction of NGO employee: The mediating role of psychological empowerment. Journal of Public Affairs, 20(1), e1983. https://doi. org/10.1002/pa.1983

Mulia, T., Adam, M., & Kesuma, T. M. (2019). How the organizational commitment works as a mediation variable? Study in Aceh Natural Resources Conservation Centre. East African Scholars Journal of Economics, Business and Management, 2(8), 416–420. https://www.easpublisher.com/media/features_articles/EASJEBM_28_416-420_c_qDOSzxq.pdf

Nabi, M. N., Liu, Z., & Hasan, N. (2022). Examining the nexus between transformational leadership and follower’s radical creativity: The role of creative process engagement and leader creativity expectation. International Journal of Emerging Markets, 18(10), 4383–4407. https://doi.org/10.1108/IJOEM-05-2021-0659

Namasivayam, K., Guchait, P., & Lei, P. (2014). The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction. International Journal of Contemporary Hospitality Management, 26(1), 69–84. https://doi.org/10.1108/IJCHM-11-2012-0218

Naseem, K., & Ahmed, A. (2020). Presenteeism as a consequence of workplace bullying: Mediating role of emotional exhaustion and moderation of climate for conflict management. Pakistan Journal of Commerce and Social Sciences (PJCSS), 14(1), 143–166.

Nguyen, T. P. L., Nguyen, T. T., Duong, C. D., & Doan, X. H. (2022). The effects of transformational leadership on employee creativity in Vietnam telecommunications enterprises. Management Decision, 60(3), 837–857. https://doi.org/10.1108/MD-07-2020-0882

Onwuegbule, O. F. (2020). Conflict management styles and career satisfaction in tertiary health institutions in Rivers State. International Journal of Management & Entrepreneurship Research, 2(5), 353–364. https://doi.org/10.51594/ijmer. v2i5.178

Primeau, M. D., St-Pierre, I., Ortmann, J., Kilpatrick, K., & Covell, C. L. (2021). Correlates of career satisfaction in internationally educated nurses: A cross-sectional survey- based study. International Journal of Nursing Studies, 117, 103899. https://doi. org/10.1016/j.ijnurstu.2021.103899

Qing, M., Asif, M., Hussain, A., & Jameel, A. (2020). Exploring the impact of ethical leadership on job satisfaction and organizational commitment in public sector organizations: The mediating role of psychological empowerment. Review of Managerial Science, 14(6), 1405–1432. https://doi.org/10.1007/s11846-019-00340-9

Quinn, R. E., & Spreitzer, G. M. (1997). The road to empowerment: Seven questions every leader should consider. Organizational Dynamics, 26(2), 37–49. https://doi.org/10.1016/S0090-2616(97)90004-8

Raza, S. A., & Hanif, N. (2013). Factors affecting internet banking adoption among internal and external customers: A case of Pakistan. International Journal of Electronic Finance, 7(1), 82–96. https://doi.org/10.1504/IJEF.2013.051746

Raza, S. A., Umer, A., & Shah, N. (2017). New determinants of ease of use and perceived usefulness for mobile banking adoption. International Journal of Electronic Customer Relationship Management, 11(1), 44–65. https://doi.org/10.1504/ IJECRM.2017.086751

Raza, S. A., Qazi, W., Umer, B., & Khan, K. A. (2020). Influence of social networking sites on life satisfaction among university students: A mediating role of social benefit and social overload. Health Education, 120(2), 141–164. https://doi. org/10.1108/HE-07-2019-0034

Raza, S. A., & Khan, K. A. (2022). Impact of green human resource practices on hotel environmental performance: The moderating effect of environmental knowledge and individual green values. International Journal of Contemporary Hospitality Management, 34(6), 2154–2175. https://doi.org/10.1108/IJCHM-05-2021-0553

Raziq, M., Rizvi, T. H., & Mahjabeen, A. (2021). The impact of transformational leadership on employee retention: The role of job satisfaction and communication. Journal of Managerial Sciences, 15(4), 103–125.

Rençber, İ., & Koparal, C. (2021). The mediating roles of organizational commitment and job satisfaction in the effect of career satisfaction on organizational citizenship behavior. Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi, 16(2), 276–299. https://doi.org/10.17153/oguiibf.875961

Riaz, A., & Haider, M. H. (2010). Role of transformational and transactional leadership on job satisfaction and career satisfaction. Business and Economic Horizons, 1(1), 29–38. https://doi.org/10.15208/beh.2010.05

Ringle, C., Da Silva, D., & Bido, D. (2015). Structural equation modeling with the SmartPLS. Brazilian Journal of Marketing, 13(2), 56–73. https://doi.org/10.5585/ remark.v13i2.2717

Saeed, R., Mussawar, S., Lodhi, R. N., Iqbal, A., Nayab, H. H., & Yaseen, S. (2013). Factors affecting the performance of employees at work place in the banking sector of Pakistan. Middle-East Journal of Scientific Research, 17(9), 1200–1208. https://doi.org/10.5829/idosi.mejsr.2013.17.09.12256

Saira, S., Mansoor, S., & Ali, M. (2020). Transformational leadership and employee outcomes: The mediating role of psychological empowerment. Leadership & Organization Development Journal, 42(1), 130–143. https://doi.org/10.1108/ LODJ-05-2020-0189

Saleem, H. (2015). The impact of leadership styles on job satisfaction and mediating role of perceived organizational politics. Procedia-Social and Behavioral Sciences, 172, 563–569. https://doi.org/10.1016/j.sbspro.2015.01.403

Schaufeli, W. B., & Taris, T. W. (2005). The conceptualization and measurement of burnout: Common ground and worlds apart. Work & Stress, 19(3), 256–262. https://doi.org/10.1080/02678370500385913

Schermuly, C. C., & Meyer, B. (2020). Transformational leadership, psychological empowerment, and flow at work. European Journal of Work and Organizational Psychology, 29(5), 740–752. https://doi.org/10.1080/1359432X.2020.1749050

Shahid, H., Rehman, R., Niazi, G. K., & Raoof, A. (2010). Efficiencies comparison of Islamic and conventional banks of Pakistan. International Research Journal of Finance and Economics, 49(9), 24–42.

Shurbagi, A. M. A. (2014). The relationship between transformational leadership style job satisfaction and the effect of organizational commitment. International Business Research, 7(11), 126. https://doi.org/10.5539/ibr.v7n11p126

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38, 1442–1465. https://doi.org/10.2307/256865

Spreitzer, G. M., Kizilos, M. A., & Nason, S. W. (1997). A dimensional analysis of the relationship between psychological empowerment and effectiveness satisfaction, and strain. Journal of Management, 23(5), 679–704. https://doi. org/10.1177/014920639702300504

Straub, D. W. (1989). Validating instruments in MIS research. MIS Quarterly, 13(2), 147–169. https://doi.org/10.2307/248922

Suifan, T. S., Abdallah, A. B., & Al Janini, M. (2018). The impact of transformational leadership on employees’ creativity: The mediating role of perceived organizational support. Management Research Review, 41(1), 113–132. https:// doi.org/10.1108/MRR-02-2017-0032

Suleman, A. R., Bingab, B. B. B., Boakye, K. O., & Sam-Mensah, R. (2022). Job rotation practices and employees performance: Do job satisfaction and organizational commitment matter? Seisense Business Review, 2(1), 13–27. https://doi. org/10.33215/sbr.v2i1.730

Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (vol. 5). Pearson.

Ul Haq, M. A., Ahmed, M. A., & Khalid, S. (2019). Empowering leadership and proactive behavior: Mediating role of psychological empowerment and moderating role of leader-follower distance. Abasyn University Journal of Social Sciences, 12(1). https://doi.org/10.34091/AJSS.12.1.05

Veraya, S. (2020). Headmaster’ transformational leadership style, teachers’ organizational commitment and job satisfaction. International Journal of Instruction, Technology, and Social Sciences, 1(1), 39–47. https://ijitsc.net/journal/index.php/ home/article/view/3/9

Wörtler, B., Van Yperen, N. W., & Barelds, D. P. (2022). The link between empowering leadership and employees’ perceptions of the effectiveness of blended working. Scandinavian Journal of Psychology, 63(3), 208–218. https://doi.org/10.1111/ sjop.12796

Xenikou, A. (2022). Leadership and organizational culture. In C. Newton, & R. Knight (Eds.), Handbook of research methods for organisational culture (pp. 23–38). Edward Elgar Publishing.

Yoon, K. H., Kim, B. Y., & Eom, J. G. (2019). The effects of job crafting on career success of multinational corporations’ employees. The Journal of Asian Finance, Economics and Business, 6(4), 213–225. https://doi.org/10.13106/jafeb.2019. vol6.no4.213

Zhu, W., May, D. R., & Avolio, B. J. (2004). The impact of ethical leadership behavior on employee outcomes: The roles of psychological empowerment and authenticity. Journal of Leadership & Organizational Studies, 11(1), 16–26. https://doi.org/10.1177/107179190401100104