Kartika Paramita, Andi Alfian Zainuddin, Berti Nelwan, Budu, Irfan Idris, and Agussalim Bukhari, “Evaluating the Perceived Quality of Educational Services Among Clinical Pathology Residents in Hasanuddin University Using the SERVQUAL Instrument”, eimj, vol. 18, no. Supp. 1, pp. 57–67, Aug. 2026, doi: 10.21315/eimj2026.18.s1.5.