CARLOS T. FORMOSO; MARGARET S.S. JOBIM. Challenges in Improving Customer Focus in Small-Sized House-building Companies in Brazil . Journal of Construction in Developing Countries, [S. l.], v. 11, n. 2, p. 77–101, 2006. DOI: 10.21315/. Disponível em: https://ejournal.usm.my/jcdc/article/view/jcdc_vol11-no-2-2006_5.. Acesso em: 16 sep. 2026.