Pengaruh Persepsi Pekerja Asing Terhadap Tempoh Bekerja dalam Sektor Perkhidmatan di Malaysia
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Abstract
This study analyses the influence of foreign workers’ perceptions on their length of employment in the services sector in Malaysia. Aspects of perception studied comprised four categories: relationships with employers, laws and regulations, life and social aspect, and the workplace environment. The survey included 844 low-skilled foreign workers from various service subsectors. The analysis uses a structural equation model (SEM) done through SmartPLS. The findings demonstrate that relationship with employers, laws and regulations, and the workplace environment significantly benefit their working period in Malaysia. Whereas, life and social aspects, although significant, affect the working period negatively. The implications of this study suggest that the recruitment and employment of foreign workers need to be improved as they want to work longer in the country.
Kajian ini menganalisis pengaruh persepsi pekerja asing terhadap tempoh bekerja mereka dalam sektor perkhidmatan di negara ini. Aspek persepsi yang dikaji terdiri daripada empat kategori iaitu hubungan dengan majikan, undang-undang dan peraturan, aspek sosial dan kehidupan, dan aspek persekitaran tempat kerja. Kajian ini melibatkan 844 orang pekerja asing berkemahiran rendah dalam pelbagai subsektor perkhidmatan. Analisis kajian dijalankan berdasarkan Model Persamaan Berstruktur (SEM) dengan menggunakan perisian SmartPLS. Dapatan kajian menunjukkan bahawa aspek hubungan dengan majikan, undang-undang dan peraturan, dan persekitaran tempat kerja adalah signifikan dan positif dalam mempengaruhi tempoh bekerja pekerja asing di negara ini. Sebaliknya, aspek sosial dan kehidupan mempengaruhi tempoh bekerja secara negatif sungguhpun ia menunjukkan dapatan yang signifikan. Implikasi daripada kajian ini mencadangkan bahawa pengambilan dan penggajian pekerja asing perlu ditambah baik kerana mereka ingin bekerja lebih lama di negara ini.
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