1.
Magdalene Ang Chooi Hwa, Hanudin Amin. Why Emotion at Work Matters: Examining the Influence of Emotional Labour and Emotional Intelligence on Workplace Behaviours among Service Workers in East Malaysia. km [Internet]. 2016 Jun. 30 [cited 2026 Jul. 27];34(1):79–105. Available from: https://ejournal.usm.my/km/article/view/km_vol34-no-1-2016_4