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Published: 1997-12-30

Original Articles

Innovation Practices in Malaysian Firms: The Case of Two Pharmaceutical Companies

M. Zain Mohamed

Consumer Perception of Service Quality: Do We Need Industry Specific Scales or Can We Use SERVQUAL? An Analysis in The Context of The Airline Industry

Jochen Wirtz, Prem N. Shamdasani

Managers’ Perceptions of Exports Problems and Assistance Requirements: An Investigation into the Effect of Ethnicity

Dave Crick, Shiv Chaudhry

An Examination of Strategic Orientation and the Uses of Performance Appraisal in Singaporean Electronics Firms

Donald J Campbell , Kah Yie Foo

Information and Profits: The Case of Technology Transfer in the Malaysian Electronics Industry

Shankaran Nambiar

Sales Force Evaluation by Local and Foreign Wholesale Companies in Singapore

Rajah V. Komaran, Tok Lee Ching

Intervalling and Diversification Effect on Skewness and Kurtosis of Stock Returns: A case of Hong Kong

Gordon Y. N. Tang

Productivity Improvement Through Total Productive Maintenance: A Case Study

G.V. Shenoy, Tan Wee Wah