Jeffrey Boon Hui Yap, and Jia Hui Oo. “Silent Failures: Uncovering the Root Causes of Poor Communication in Malaysian Construction Projects”. Journal of Construction in Developing Countries 30, no. 2 (November 30, 2025): 109–136. Accessed October 17, 2026. https://ejournal.usm.my/jcdc/article/view/jcdc_vol30-no-2-2025_5.